Telephone Vote: Voters in the UK can choose either to call from their landline using the long (11-digit) number for the contender(s) of their choice or from their mobile phones using the shortcode (7-digit) number for the contender(s) of their choice. Please note that callers from the Channel Islands and Isle of Man should call from their landlines using the long (11-digit) number to avoid higher mobile charges, as the short (7-digit) numbers are not available in the Channel Islands or the Isle of Man for reasons outside of the BBC’s control.
Calls to the long (11-digit) number from landlines and mobiles cost 15p plus your network’s access charge. To vote from your mobile in the UK, please call the short (7-digit) number announced for your chosen contender(s).Calls from mobiles to the short (7-digit) number cost 15p per vote and should cost less than calling the long (11-digit) number from your mobile so please, if you can, dial the short (7-digit) number from your mobile. You cannot text and you cannot dial the short (7-digit) number from a landline. Please do not attempt to vote by calling a 7-digit short number from a landline.
Online Vote: Viewers who wish to vote online will need to sign in to a BBC account at https://www.bbc.com/signin. If you do not have a BBC account, you can register for one for free at https://www.bbc.com/register. If you have any trouble registering or signing in, you can visit the help pages at https://www.bbc.com/signin/help. Please check your broadband or mobile contract to check the cost of using data services.
Online votes will be limited to one vote per BBC account. It may appear as if you are able to vote more than once however only your first vote will have been counted.
The online vote will be open during the same period as the telephone lines. The results of the telephone vote and the online vote will be aggregated prior to any announcements.
If you are watching BBC Sports Personality of the Year 2017 on BBC iPlayer, following through a website or any other time shift or catch-up or on demand service you should not vote since the lines will have closed.
Voting is only open to individuals as consumers from the UK, and not to any agencies, businesses and/or companies. Please note that BBC employees who are in any way connected to the vote, their close relatives or anyone directly connected in any way with the production of the programme or the provision of telephony services to the programme are not eligible to vote.
You must obtain the phone bill payer’s permission before voting.
Opening and closing times will be specified on the programme.
Please be sure you carefully dial only the number of the contender(s) for which you wish to vote for.
Please do NOT call before the lines open, or after the lines have closed, as your vote will not be counted, but you may still be charged. The winner will be announced live on the programme.
The BBC reserves the right to disqualify votes if it has reasonable grounds to suspect that fraudulent, excessive or suspicious patterns of voting have occurred or if it considers there has been any attempt to rig the voting.
All voting will be overseen by an independent verification service.
The BBC reserves the right to cancel or suspend voting at any time. In the event of any such cancellation or suspension, a technical failure or any other malfunction with the vote, the BBC reserves the right to arrange for the winner to be decided by a contingency arrangement from the votes cast by the shortlisting panel (see above for details).
For the purpose of verifying any claim for refunds (where offered for telephone votes) or investigating possible online voting irregularities the BBC may use cookies, log IP addresses or analyse the information from your BBC account.
Users who vote online are subject to the BBC’s standard Privacy and Cookies Policy (http://www.bbc.co.uk/usingthebbc/privacy-policy/), and Terms of Use (http://bbc.co.uk/usingthebbc/terms/terms-of-use, external).
The BBC will not publish this information or provide it to any third party without permission, except where required for enforcement of these terms. Please see the BBC’s Privacy and Cookies Policy for more information at http://www.bbc.co.uk/usingthebbc/privacy/
The BBC will use your personal data in accordance with our Privacy and Cookies Policy, which you can read on http://www.bbc.co.uk/usingthebbc/privacy/privacy-policy, and our Terms of Use (which you can read about on http://www.bbc.co.uk/usingthebbc/terms/).
For example, we may use your personal data for the purpose of running the vote (including processing refunds or investigating possible voting irregularities) and for the purpose of personalising our services where you have shown interest in a particular programme, including voting online (http://www.bbc.co.uk/usingthebbc/account/how-is-the-bbc-personalised-to-me/).
The BBC, its sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any vote being lost or not properly registered or recorded.
The voting in this programme accords with the BBC’s Code of Conduct for Competitions and Voting, details of which can be found here.
These Terms and Conditions are governed by the laws of England and Wales.